Return and Refund Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please email hello@atomiczombie.co.uk detailing the problem.

If the return address we supply you with isn’t used as the return address, you would become liable for any returned shipments you receive.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

We do not refund orders for buyer’s remorse. We cannot refund any items purchased that are the incorrect size. Any returns for products as size exchanges are at your expense. If you choose to return due to ordering the incorrect size, you would need to place a new order at your expense for a product in another size.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.